Autotask to Xero (My Accounting Toolbox)

Advanced Sync Options
The options below need to be activated by our support team. Tracking Categories My Accounting Toolbox is able to map the territory field in Autotask to...
Sat, 7 Apr, 2018 at 1:58 PM
Running Multiple Accounts
Cloud Depot supports running multiple Xero Accounts from 1 Autotask account. The Xero accounts can be from different regions and currency types. Please note...
Tue, 4 Sep, 2018 at 4:48 PM
Xero Security Filter
Update 13-August-2018 We have now rolled out a update to all processing servers to resolve this issue. Xero has recently rolled out a security upgr...
Mon, 13 Aug, 2018 at 8:30 PM
How to remove or delete a fault from your console
Please Note This is not a troubleshooting guide, you should only use the instructions below if you have resolved the issue and need to remove or delete a f...
Tue, 7 Aug, 2018 at 10:20 PM
Delay in processing invoices
If you are noticing a delay in the processing of your invoices please check your sync logs for the invoice that is delayed. If you see the words "Au...
Tue, 2 Oct, 2018 at 12:59 PM
Autotask API User Credentials
Autotask has built-in special user API accounts for connecting to 3rd parties like Cloud Depot, these accounts are free of charge and provide a secure way t...
Tue, 21 May, 2019 at 1:40 PM
Xero Products and Services
Cloud Depot can support Xero Product and Services About The Xero Products and Services module is designed to match and populate the Products and servic...
Mon, 29 Jul, 2019 at 10:39 AM